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Wednesday, April 3, 2013

Sweet Pea Box Review


Sweet Pea Box


We tried another Children's Clothing Subscription Box, Sweet Pea Box. They all can't be bad right? I was a little weary after such terrible experiences with Wittlebee and Taddle Kids. But Sweet Pea has what the others are lacking, customer service.
Our First Box
Kahlan's Items were adorable and right on our style notes, but it was all long sleeve and we asked for short sleeves.
Nathan's items were completely against our notes besides the plain navy shorts. Sweet Pea Box was great about getting them items exchanged. They covered the return shipping and send me new items. ( I kept the shorts and the one dress than ran big that she will be able to use in the fall)


She nailed our replacements for Nathan. They were awesome! Kahlan's included a jacket :( When we were sending back the others for not being short sleeve. So that was a HUGE disappointment. She did include an extra pair of tights that are luckily big enough Kahlan can wear them when it gets cold again so that was nice.

Our second box ( well 3rd if you count the one we sent back)

This one was cute but once again went against our notes 4 of the 8 pieces we won't be able to use. The boxes they send are cute and include nice things, but they can't seem to follow notes about colors and seasons. We just asked for all short sleeves and no yellow and orange. I even let them know if they HAD to send long sleeve to please size up so we could at least wear it once it gets cold here again. They sent yellow, orange and long sleeves that were not sized up.
Sweet Pea is taking a break in April to get ready for a relaunch in May, I am going to email them mid April and see if these simple things can be followed and give them one more chance as they are a new company who is just starting out.
If you don't care about colors Sweet Pea is a great box as they send cute stuff that is good quality and worth the value you are spending and do have good customer service. If you would like to try your own Sweet Pea box email them at customerservice@sweetpeabox.com and let them know Wendy Fitzcharles send you. 

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